Element X status on EMS Cloud

This page outlines the current plan for making sliding sync (required for Element X) available for EMS cloud customers. The page will be updated if anything changes.

See the Element blog post “Element X: Ignition” for more information on Element X.

Hosts using traditional password authentication

All EMS hosts using traditional password authentication are compatible with Element X.

Hosts using delegated authentication/SSO

A pre-requisite of support for Element X is adding support for the Matrix Authentication Service (MAS) to Element Matrix Services (EMS).

A majority of these hosts have been migrated to MAS, and thus are compatible with Element X. If your cloud host has not been migrated to MAS yet, the migration is likely blocked by something. Please ensure you have replied to any action emails from our support team, and if unsure, please contact us for status.

Element One

The migration of Element One to MAS, and thus Element X support, is scheduled to happen before the end of 2025.