Export and Import E2E Room Keys

Element Web and Desktop

Export

1. Go to Element Security & Privacy settings

   

2. Click Export E2E room keys

   

3. Enter a secure passphrase and click Export

   

4. Choose to save the file

   

5. Select a directory on your computer

   

Import

1. Go to Element Security & Privacy settings

   

2. Click Import E2E room keys

   

3. Click Browse

   

4. Select your export

   

5. Enter your passphrase and click Import

   

Element iOS

Export

1. Tap the cog in the top left of Element

2. Tap Security

   

3. Tap Export keys manually

   

4. Enter a secure passphrase and tap Export

   

5. Choose Save to Files

   

6. Choose a location then tap Save

   

Import

This is a temporary solution until this issue is resolved

1. Tap the + in the bottom right corner

   

2. Tap Create room

   

3. Tap the room name (Empty room) at the top

   

4. Tap the room name again

   

5. Under Advances, enable encryption

   

6. Tab Done in the top right

   

7. Tab the + to send a file

   

8. Tap Send file

   

9. Browse to and select your export

   

10. Tap the file you just sent

    

11. Tap Import

    

12. Enter your passphrase and tap Import

    

Element Android

Export

1. Tap your user picture in the top right

2. Tap the cog

   

3. Tap Security & Privacy

   

4. Tap Export E2E room keys

   

5. Select a location and a file name, then tap SAVE

   

6. Enter a secure passphrase, then tap EXPORT

   

Import

1. Tap your user picture in the top right

2. Tap the cog

   

3. Tap Security & Privacy

   

4. Tap Import E2E room keys

   

5. Browse to and select your export

   

6. Enter your passphrase and tap IMPORT